Have you consciously created your style of customer experience that has you stand out in the retail industry?  Building lasting relationships with your customers is more cost effective than having to constantly find new customers. Your outstanding customer experience will create loyalty and help to grow your business through their testimonials. Your customer relationships and experience will determine a large part of the sustainability of your retail business.

Fashion Retail Coaching is tailor designed to suit the areas that you wish to focus on, including: business development, conscious leadership, store operations and systems, team building, buying, visual merchandising, customer experience, styling and training.

Through coaching you will clearly define your business vision, USP, personal style of conscious leadership, mission, values, purpose and your company culture for your retail business brand.

Create business operations and systems for monitoring sales to increase profitability. Implement reporting systems to test and measure your retail business.

Identify your company structure, job descriptions, ideal team profiles and what hats you will wear.

Develop systems for recruitment procedures and HR standards, training and building a high performing team. 

Learn how to empower your team through conscious communication. 

Build a high performing team delivering outstanding results to increase profitability, staff retention and achieve goals with a happy, motivated and inspired team. Successful teams feel their strengths are being acknowledged, fully utilized and always look for ways to improve their performance.

Fashion Retail Coaching is about developing people: achieving your retail vision through connecting with yourself, your team and your customer. 

Your business takes on the personality of your leadership, which shapes a positive culture and promotes work place harmony. You will create sustainable relationships through authentic communication.

Conscious leaders are charismatic and engaging human beings who attract like minded people. 

An effective leader has clarity, confidence, certainty and commitment to decisions. The leader walks the talk of the culture with integrity.

Looking after your wellbeing is vital for your sustainable energy. Conscious leaders who are more fulfilled and balanced increase leadership competency. They feel supported by and connected to their partners, family and team, are more creative, motivated and see opportunities.

Develop your conscious leadership style through identifying who you are now and who you want to become. Understand your perceived strengths and weaknesses, know your values and your personal purpose. 

Leaders experience at times their work life taking over their private life. Feeling trapped, fragmented, and pulled in too many directions. You will learn stress and burnout prevention strategies. Career burnout can also spill over into your personal life, negatively impacting your wellbeing and relationships with friends and whanau. It is vital to know how to balance your life.

Visual : Scent : Touch : Sound : Taste : Energy

On-site intuitive and creative consultation to design an inspiring customer experience through an unspoken sense of beautiful energy, visual inspiration, scent and music. A tactile and tasteful face-to-face experience . 

My mission is to develop leaders in the retail industry who create empowering relationships. 

I will facilitate a conversation and ask you powerful open-ended questions that enable you to enquire and discover your own answers. It is a thought-provoking and creative process.

I actively listen to you and understand the essence of your communication without judgment, and move you forward, with awareness, towards what you want. Once you know what you want and believe in it, it is about trusting in the process and consciously focusing your thinking on it.

My style is not prescriptive or cookie-cutter, but is an organic approach that is flexible which works with you to find your voice, to trust in yourself and to tap into your intuition.

Through one-on-one personalised coaching, gain clarity on your vision, values, mission, purpose, beliefs and goals. You will learn to observe your state, inspire and empower yourself.

After a pre-consult, coaching and facilitated packages can be tailor-made to suit.

The coaching sessions are generally 1-1.5 hours via Zoom or phone. Face-to-face on-site appointments can be arranged with travel considerations, as agreed. See the CONTACT page for details on how to connect with me.

I value our coach-client relationship and being professional. I provide a safe space for complete trust and confidentiality. 

The contract, terms of engagement and standard operating procedures will be shared at the first coaching meeting.